Privacy Policy

Safesite Response Pty Ltd (ABN 89 696 678 412, ACN 696 678 412) ("we", "us" or "our") is committed to protecting your privacy in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs). This Privacy Policy explains how we collect, use, disclose and safeguard your personal information.

1. Information We Collect

We may collect the following categories of personal information:

• Identity data: name, job title, employer/organisation name.
• Contact data: email address, phone number, postal address.
• Enquiry data: details you provide when requesting a quote, completing a contact form or communicating with us.
• Technical data: IP address, browser type, pages visited — collected automatically via server logs when you use our website.
• Engagement data: information related to the delivery of our safety services, including site visit records, audit findings and training records.

2. How We Collect Information

We collect personal information directly from you when you:

• Complete a contact or enquiry form on this website;
• Send us an email or contact us by telephone;
• Engage us to deliver workplace safety services; or
• Attend one of our training sessions or events.

We may also collect information indirectly from your employer or from publicly available sources where relevant to service delivery.

3. Purpose of Collection and Use

We collect and use personal information to:

• Respond to your enquiries and provide requested quotes;
• Deliver workplace safety, OHS compliance and incident response services;
• Issue invoices and manage our business relationship with you;
• Comply with our legal obligations, including under WorkSafe WA requirements;
• Improve our website and service offerings; and
• Send you relevant safety information and service updates (with your consent).

4. Disclosure of Personal Information

We do not sell, rent or trade your personal information. We may disclose your information to:

• Our employees and contractors who need it to deliver services to you;
• Third-party service providers (e.g., IT and cloud storage providers) bound by confidentiality obligations;
• WorkSafe WA or other regulatory authorities where required by law; and
• Legal or professional advisers in connection with our legal obligations.

We will not disclose your personal information to overseas recipients without your consent except where required or permitted by law.

5. Data Security

We take reasonable steps to protect the personal information we hold from misuse, interference, loss, and unauthorised access, modification or disclosure. These steps include secure access controls, encrypted email communications and restricted access to personal data within our business.

However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

6. Data Retention

We retain personal information for as long as is necessary to fulfil the purposes for which it was collected, including to satisfy any legal, accounting or reporting obligations. Workplace safety records may be retained for extended periods in accordance with WA legislative requirements.

7. Access and Correction

You have the right to request access to the personal information we hold about you and to request corrections if the information is inaccurate, incomplete or out of date. To make a request, please contact us using the details below. We will respond within a reasonable timeframe, and within 30 days where required by the Privacy Act.

8. Complaints

If you believe we have breached the Australian Privacy Principles or this Privacy Policy, please contact us in the first instance so that we can attempt to resolve your concern. If you are not satisfied with our response, you may lodge a complaint with the Office of the Australian Information Commissioner (OAIC) at www.oaic.gov.au.

9. Cookies and Website Analytics

Our website may use cookies and similar technologies to improve user experience and collect anonymous usage statistics. You can control cookies through your browser settings. Disabling cookies may affect some website functionality.

10. Changes to This Policy

We may update this Privacy Policy from time to time. The current version will always be published on our website with the effective date. We encourage you to review this policy periodically.

11. Contact Us

For privacy-related enquiries, access requests or complaints, please contact:

• Company: Safesite Response Pty Ltd
• ABN: 89 696 678 412  |  ACN: 696 678 412
• Address: Subiaco, WA 6008, Western Australia
• Email: ceo@safesiteresponsepty.site